Privacy policy

NickYoYoART Privacy Policy

NickYoYoART operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a carefully curated shopping experience (the “Services”). NickYoYoART is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make purchases from, or otherwise interact with our Services, or when you contact us. If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, and disclosure of your personal information, this Privacy Policy shall prevail.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you, relates to you, or can reasonably be associated with you or another individual. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot identify you or reasonably be linked to you.

Depending on how you interact with our Services, your location, and as permitted or required by applicable laws, we may collect or process the following categories of personal information:

  • Contact Information: Includes your name, address, billing address, shipping address, phone number, and email address.
  • Customer Uploaded Content (Pet Photos): Includes reference pet photos, pet names, and design requests uploaded or provided by you for custom drawing creation.
  • Financial Information: Includes credit card/debit card information, payment card details, transaction details, payment methods, and payment confirmations (processed securely via encrypted gateways).
  • Transaction Information: Includes information about products you browse, add to your cart, purchase, cancel, or your transaction history.
  • Communication Records: Includes customer support emails and feedback.
  • Device & Usage Information: Includes IP address, browser type, network connection, time zone, and cookies.

🎨 Special Notice: Pet Photo Privacy & Artwork Copyright

We maintain a strict and transparent boundary between customer photo privacy and artistic copyright:

  • Your Original Pet Photos (100% Private): All raw reference photos uploaded by customers are kept strictly private and confidential. They are used exclusively by our artist for drawing reference and will NEVER be shared, sold, or published publicly.
  • Artwork Copyright & Marketing Rights: NickYoYoART retains full legal copyright, ownership, and intellectual property rights to all created custom illustrations. We reserve the right to display, feature, and publish our created artwork across our official website, portfolio, social media channels (TikTok, Instagram, etc.), and promotional materials for marketing purposes.

Sources of Personal Information

We may collect personal information directly from you, automatically through our Services via cookies, or from our service partners (such as Shopify and payment processors).

How We Use Your Personal Information

We use your personal information to:

  • Hand-draw Custom Artwork: Use your pet photos to create your personalized portrait.
  • Fulfill Orders & Shipping: Deliver digital proof previews to your email, and transmit approved artwork to our local print partner (Gelato) for framed physical production and delivery.
  • Provide Customer Support & Order Updates: Respond to your inquiries and revision requests.
  • Marketing & Security: Promote our store, prevent fraud, and comply with legal requirements.

How We Disclose Personal Information

We disclose personal information to trusted third parties solely to operate our business and fulfill your orders:

  • Shopify: Powers our online ecommerce store platform securely.
  • Print-on-Demand Fulfillment Partners (Gelato): Receives shipping address details and approved artwork files solely to produce and deliver physical framed print orders locally.
  • Payment Gateways: Securely process transactions (we never store your full card details).

Data Security & Retention

While no security measures are 100% impenetrable, we take commercial reasonable steps to protect your personal information. We retain your information as long as necessary to provide Services, resolve disputes, and comply with legal obligations.

Your Rights and Choices (GDPR & CCPA)

Depending on your location, you may have rights regarding your personal information, including the right to access, delete, or correct your personal data. You may also opt out of targeted advertising where applicable.

Contact Information

If you have any questions about our privacy practices, copyright policy, or wish to exercise your privacy rights, please contact us:

  • Email: nickyoyoart@gmail.com
  • Website: nickyoyo.com