Contact information

Contact Information

If you have any questions, concerns, or inquiries regarding your order, photo selection, or our policies, please feel free to reach out to us using the contact details below:


  • Trade Name: NickYoYoART
  • Official Website: nickyoyo.com
  • Customer Support Email: nickyoyoart@gmail.com
  • Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
  • Response Time: We aim to respond to all inquiries within 24 to 48 business hours.

💡 Customer Service Notes:

  • For Order Support: Please include your 4-digit Order Number (e.g., #1001) in your email subject line for faster assistance.
  • For Photo Inquiries: You are welcome to attach 2–3 photos of your pet to your email, and our artist will help you choose the best one for drawing!
  • For Damaged Items: Please attach clear photos of the damaged framed print alongside the original outer packaging.